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Susanne Bartel

Accredited Kanban Coach and Trainer

Susanne Bartel is an experienced Kanban trainer, consultant, and coach from Hamburg, Germany. Under the banner of flow.hamburg, she helps organizations introduce Kanban in a tailored and goal-oriented way and apply it effectively. She is also the author of “Kanban – kurz & gut,” the German reference book on Kanban. What she values most about Kanban is its highly effective, people-centered approach to change and the often surprising effects of applying seemingly simple practices.

Kanban Coaching Principles in Action

13.30-15.15 The Sparck Jones Room (90 minute workshop with 15 minute break)​

What You’ll Do

Ever wondered if you’re coaching effectively or accidentally reinforcing the very patterns you’re trying to change? This workshop gives you a structured framework to reflect on your coaching behaviors through 84 concrete patterns across the six Kanban principles.

We’ll start with a playful warm-up that reveals common coaching anti-patterns that you might recognize in yourself (we all do them!). Then you’ll explore pattern cards in small groups, sorting them into “I do this” and “I avoid this” piles. No theory lectures – just practical patterns you can immediately apply.

Next, your group tackles one of three realistic coaching scenarios: an eager executive pushing for fast rollout, an overwhelmed team drowning in chaos, or an organization doing “transformation theater”. Using your pattern cards, you’ll develop a concrete coaching approach for the first 1-3 months. The twist? You only see the front of each card first, encouraging intuitive responses before discovering whether each pattern is helpful, harmful, or situational.

Many coaches intuitively do the right things but feel uncertain about their choices. This workshop helps you recognize and avoid potentially harmful or ineffective patterns while reinforcing the positive approaches you’re already using. The pattern cards provide a shared structure, enabling even mixed groups of strangers to quickly engage in meaningful dialogue about what works and what doesn’t.

You’ll Leave With

  • Insights into 84 concrete coaching patterns and how to apply them
  • Confidence in recognizing which patterns to avoid and which to strengthen
  • Experience applying patterns to realistic scenarios
  • Awareness of your own coaching tendencies and blind spots
  • Connections with other coaches through structured dialogue

 

Who Should Attend

Kanban coaches, aspiring coaches, and agile practitioners who want to reflect on their coaching approach using concrete, actionable patterns rather than abstract principles.